Last updated: 28 October 2026

Welcome to The Curryline. By placing an order through our website, you agree to the following Terms & Conditions.

About Us

The Curryline is a small, independent food business based in Billericay, Essex, specialising in freshly prepared, fully cooked and frozen Indian curries.

Our curries are prepared in small batches and supplied frozen, ready for customers to reheat and enjoy at home.

Ordering

All orders are subject to stock availability and acceptance.

As a small business, we produce limited quantities and may occasionally sell out of certain products.

We reserve the right to contact customers regarding unavailable products, order amendments or cancellations. If we cannot fulfil an order, we will offer an appropriate replacement, where agreed, or a refund.

Prices and Payment

All prices are displayed in pounds sterling (£).

Payment is made securely through the payment methods available at checkout.

Any applicable delivery charges will be displayed before an order is confirmed.

Delivery and Collection

The Curryline currently offers local delivery and collection on designated days.

Available dates, times and any delivery charges will be communicated during ordering or through order confirmation.

Customers are responsible for providing accurate contact and delivery information.

If you cannot receive or collect your order at the agreed time, please contact us as soon as possible so we can discuss alternative arrangements.

Product Storage and Preparation

All Curryline products are supplied frozen.

Products should be transferred to a freezer as soon as possible after collection or delivery and stored at -18°C or below.

Please follow the storage, best-before and reheating instructions provided on the packaging.

All products are fully cooked but must be reheated thoroughly until piping hot throughout before consumption.

Do not refreeze products once fully defrosted.

Allergies and Dietary Requirements

Our products may contain allergens, including milk and nuts.

Customers must review the ingredient and allergen information for each product before ordering.

Our products are prepared in a kitchen where different allergens are handled. Please contact us before ordering if you have any food allergies or dietary requirements.

We cannot guarantee that products are free from unintended allergen cross-contact.

Cancellations and Refunds

If you need to cancel or amend an order, please contact us as soon as possible.

Because our products are food items, statutory cancellation rights may be limited depending on the nature of the product and circumstances.

Where an order is eligible for cancellation, we will honour your statutory rights.

If your order arrives damaged, incorrect or otherwise not as described, please contact us promptly with details of the issue.

Nothing in these terms affects your statutory consumer rights, including your rights concerning faulty or misdescribed goods.

Product Availability

Our curries are handmade in small batches. Minor variations in appearance, texture and spice levels may occur.

Product photographs are illustrative, although we aim to represent our products accurately.

Contact Us

For questions about orders, deliveries, allergens or refunds, please contact:

The Curryline
Email: Email
Business address: 27 Crown Road, Billericay, CM11 2AE

Changes to These Terms

We may update these Terms & Conditions from time to time. The terms applicable to an order are those in effect when the order is placed.